Privacy policy


Creating Chances is committed to protecting your personal information. We collect your personal information only when it is voluntarily provided and if it is reasonably necessary for the purposes of conducting our business. This includes to deliver our programs to you, to provide information about our programs, to respond to your requests, questions or comments, to conduct demographic and market research of our databases, or to send you marketing materials or newsletters about our services. By providing your personal information to us you consent to the use of your information in one or more of these ways. If you decide not to provide us personal information, we may not be able to provide you with the relevant services or information. Any information we collect from you will be kept strictly secure. We do not pass on/sell/swap any of your personal details with any individual or organisation (other than those listed) without your express authorisation. If you do not wish to receive marketing materials from us, you can unsubscribe by clicking the unsubscribe function in any electronic communication or contacting us at info@creatingchances.com.au, and requesting that you no longer wish to receive these marketing materials from us.

Privacy, confidentiality and disclosure for program participants


Creating Chances collects personal information about paid employees, volunteers and participants to ensure safety of those involved and to gather statistical data to further support the program. Information collected may include: first and last name, residential address, parent and/or guardian details, phone numbers, date of birth, country of birth, refugee and immigration status, medical information and other.

Creating Chances privacy policy states that you should not reveal or access personal information unnecessarily; and do not gossip about or pry into young people’s personal information.

Creating Chances uses this approach to include statistics and case studies in:

  • Reports to and discussions with management
  • Reports to funding bodies
  • Media releases and interviews to publicise Creating Chances’ work.

All information collected about each participant of the program is kept confidential and locked away in a secure place.